Responsible for the following services:

• Phone Systems
• Data Center Administration
• Network Planning and Security
• Network Management and Administration (Wired/Wireless)
• Cloud Services
• Secure Authentication, Authorization, and Provisioning
• Documentation
• Remote Access (VPN) Administration
• Patch Management on Servers
• Active Directory Administration
• IP Address Administration
• CENIC/IVTA Connectivity
• DNS Administration
• Firewall Administration
• Network Monitoring and Diagnostics
• Cable Plant Management
• MS Exchange Administration
• Server Virtualization
• Data Backup and Disaster Recovery
• Storage Area Network (SAN)
• Mobile Device Integration with Enterprise
• Application Training and Support
• Workorder Management (Sys Admin & Enterprise Systems)
• Helpdesk and User Support
• LMS Support
• Home Use Program
• Online Technology Training Program
• User Documentation
• Enterprise Systems User Support
• Desktop Computing Support and Planning
• Emergency Notification Systems
• Reprographics
• IP Camera Systems
• Computer Imaging
• Campus Computer Lab Support
• Documentation
• Anti-Virus Administration
• Patch Management on Desktops
• Digital Signage
• Printer Services
• Copier Services
• Fax Services
• SPAM Filter Management
• Workorder Management (Technical Services)