[ CustomerServiceCommittee ]


Customer Service Committee

 

MISSION STATEMENT

To improve the culture of the IVC campus community by making it more communicative, interactive, and supportive. 

 

SLOGAN

"Education and Service - Doing Whatever it Takes"  

 

2010-2011 MEMBERSHIP

 

Lisa Cross (Co-Chair/Public Relations) & Patricia Robles (Co-Chair/Treasurer/Secretary), Erika Aguilar, Maria Esquer, Todd Evangelist, Myriam Fletes, Toni Gamboa, Dr. Victor Jaime (Ex-Officio), Frank Miranda, Susan Moss,  Ricardo Pradis, Martha Sanchez, Mary Ann Smith  

 

2010-2011 CALENDAR OF EVENTS

  • October 20-November 4, 2011 Collect Donations for BBQ
  • November 2011 Employee of the Month Selected
  • November 9, 2011 Staff Appreciation BBQ & Chili Cook-Off
  • October 19-November 21, 2011 Weeks of Thanks & Giving Food Drive
  • November-December 2011 Holiday Gift Drive
  • December 2011 Employee of the Month Selected
  • December 2011 Distribution of Holiday Drive Gifts
  • February 2011 Employee of the Month Selected
  • March 2011 Employee of the Month Selected
  • April 2011 Employee of the Month Selected
  • May 2011 Employee of the Month Selected
  • May 2011 Years of Service Celebration (@Retirement Celebration)
  • May 2011 Employee of the Year Selected (@Retirement Celebration)
  • May 2011 Years of Service Newspaper Ad

 

STAFF APPRECIATION BBQ 

In appreciation to all of the faculty and staff for providing great customer service to our students, visitors, co-workers, and the community at large.

Flyers: 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Chili Cook-Off Instructions Contact Mary Ann Smith at x6380 to participate

 

 

WEEKS OF THANKS AND GIVING

Helping to feed our community. All donations go to the Imperial Valley Food Bank. These have been our donations.

  • 2011                   2,821 lbs of food
  • 2010      $570      1,342 lbs of food  160 used ink cartridges/toners
  • 2009      $740      4,128 lbs of food  Used ink cartridges/toners
  • 2008    $1,130     3,659 lbs of food
  • 2007    $1,300        300 lbs of food
  • 2006       $770     2,230 lbs of food
  • 2005    $1,235     1,278 lbs of food
  • 2004       $655     1,908 lbs of food
    • TOTAL        $6,400  &  14,845 lbs of food & 160+ recycable ink cartridgers/toners!

 

 

HOLIDAY GIFT DRIVE

Helping our community during the holidays.

  

  • 2010 Committee sponsored Blossom Valley Inn, Holtville Flyer
  • 2009 Committee sponsored the Convalescent Center, EC Flyer Gift Ideas
  • 2007 Committee sponsored the IVC Inf/Tod Center & Pre-school Flyer
  • 2006 Committee sponsored the Calexico Neighborhood House Flyer
  • 2005 Committee sponsored the Calexico Neighborhood House Flyer
  • 2004 Committee sponsored Operation Northend / Niland Flyer
  • 2003 Committee sponsored the Betty Jo McNeece Orphanage
  • 2002 Committee sponsored the Betty Jo McNeece Orphanage
    •  

     

STAFF APPRECIATION ICE CREAM SOCIAL 

In appreciation to all of the faculty and staff for providing great customer service to our students, visitors, co-workers, and the community at large.

 

IVC SEASON'S CELEBRATION 
 

Celebrating the winter season holidays together.

 

 

ASSISTING IN DISASTERS (AID)

Helping our neighboring community during a time of emergency.

7.2 Baja California Earthquake Disaster Relief - $610 were raised to assist the victims of the April 4, 2010 earthquake. Items purchased and donated included food, water, and hygiene products. Also, other donated items were collected and delivered, including blankets, clothes, baby items, diapers, hygiene products, food, water, and construction material.  2010-04 CSC Aid BC.pdf

 

 

 

EMPLOYEE OF THE MONTH/YEAR (EMY):  

 

 

Recognizing those employees that have exhibited initiative and enthusiasm, have advanced a cost/time saving idea, have exhibited extraordinary action in time of emergency, have consciously enhanced the College's image, have been voluntarily involved in community service/activity/project, and/or for their outstanding achievement beneficial to the College. 

       
2012 EMPLOYEE OF THE YEAR MICHAEL HEUMANN
Month/Year Winner Div/Dept Class
April-12 Maria Valenzuela Cafeteria O
March-12 Marisa Izarraraz Financial Aid CL
February-12 Michael Heumann English TF
January-12 Martha Garcia Economic Dev NTF
November-11 Andrew Chien Science TF
       
2011 EMPLOYEE OF THE YEAR TIM NAKAMURA
Month/Year Winner Div/Dept Class
May-11 Mabel Vargas CalWORKs CL
March-11 Jose Alarcon Admissions CL
February-11 Linda Amidon Academic Services CO
December-11 Roberto Delgado Maintenance CL
November-10 Tim Nakamura Campus Safety CM
October-10 Hope Davis Music TF
September-10 Jeff Deyo Physical Ed TF
       
2010 EMPLOYEE OF THE YEAR OMAR RAMOS
Month/Year Winner Div/Dept Class
May-10 Gordon Bailey Information Tech CO
April-10 Maintenance Dept. Maintenance N/A
March-10 Toni Pfister Exercise Science TF
February-10 Carol Lee Transfer Center NTF
January-10 Omar Ramos Information Tech CL
December-09 Dennis Abubo Maintenance CL
November-09 Joe Cornejo Water Treatment Retired
October-09 Ana Rojas Extended - EC CL
       
2009 EMPLOYEE OF THE YEAR BRUCE PAGE
Month/Year Winner Div/Dept Class
May-09 Jeff Cantwell Info Systems CM
April-09 Miriam Trejo Parking CL
March-09 Rosalind Summers Business Svcs CL
February-09 Bruce Page Humanities TF
September-08 Jessica Waddell Humanities CL
       
       
2008 EMPLOYEE OF THE YEAR TYSON AYE
Month/Year Winner Div/Dept Class
May-08 Krista Byrd Beh/Soc Sci TF
April-08 Sheila Dorsey-Freeman Human Resources CO
March-08 Al Meek Nursing TF
February-08 Lency Lucas CFCS CL
January-08 Jesse Ruelas Industrial Tech CL
December-07 John Abarca Reprographics CL
October-07 Tyson Aye Exercise Science TF
September-07 Grace Espinoza Financial Aid CL
       
2007 EMPLOYEE OF THE YEAR GARY RODGERS
Month/Year Winner Div/Dept Class
May-07 Bertha Ortega Financial Aid CL
April-07 Jack Williams Nursing TF
March-07 Nannette Everly Science, Math, Eng CL
February-07 Paula Saldana President’s CL
January-07 Gary Rodgers Academic Svcs A
December-06 Mary Ann Smith Learning Svcs CL
November-06 Gaylla Finnell Beh Soc Science TF
October-06 Rick Webster Maintenance CM
September-06 Sara Wheat Nursing CL
       
2006 EMPLOYEE OF THE YEAR ISABEL CONTRERAS
Month/Year Winner Div/Dept Class
May-07 Gail Parish Financial Aid CL
April-06 Salvador Gutierrez Maintenance CL
March-06 Val Rodgers Business TF
February-06 Raul Aragon Counseling NTF
January-06 Eldon Caldwell Info Systems CL
December-05 Isabel Contreras Admissions CL
November-05 Kathleen Lang Academic Svcs CO
October-05 Mary Lofgren Counseling NTF
September-05 Joe Serna Purchasing CL
       
       
2005 EMPLOYEE OF THE YEAR GENE HILL
Month/Year Winner Div/Dept -
May-05 Saria Cardoza Student Affairs CL
April-05 Gene Hill Foundation O
March-05 Eric Jacobson Humanities TF
February-05 Leticia Petty Admissions CL
Dec./Jan.-05 Carlos Fletes Business Svcs CM
November-04 Gary Rodgers Beh Soc Science TF
October-04 Becky Green CFCS CM
June-04 Hugo Fregoso Maintenance CL
       
2004 EMPLOYEE OF THE YEAR ANGIE RUIZ
Month/Year Winner Div/Dept Class
May-04 Betty Kakiuchi Business Svcs CL
April-04 Beth Smith Student Svcs CO
February-04 Sherry Zobell Science, Math, Eng TF
Dec./Jan.-04 Rosie Lopez Upward Bound CL
October-03 Angie Ruiz Business TF
September-03 Jan Magno Financial Aid A
June-03 Connie Smith Cafeteria CL
       
2003 EMPLOYEE OF THE YEAR OLGA ARTECHI
Month/Year Winner Div/Dept Class
May-03 Lianna Zhao Science, Math, Eng TF
April-03 Mary Bell Business Svcs CL
March-03 Tina Ramsey English TF
Dec./Jan.-03 Dawn Chun President’s CO
November-02 Christy Meeks Foundation O
October-02 Rick Webster Maintenance CM
September-02 Linda Giurbino Nursing CL
August-02 Clifford Schneider Maintenance CL
July-02 Olga Artechi Counseling NTF
June-02 Ron Gage-Mosher Beh Soc Science TF
May-02 Maria Trejo Financial Aid CL
       
       
2012 EMPLOYEE OF THE YEAR MICHAEL HEUMANN
Month/Year Winner Div/Dept Class
April-12 Maria Valenzuela Cafeteria O
March-12 Marisa Izarraraz Financial Aid CL
February-12 Michael Heumann English TF
January-12 Martha Garcia Economic Dev NTF
November-11 Andrew Chien Science TF
       
2011 EMPLOYEE OF THE YEAR TIM NAKAMURA
Month/Year Winner Div/Dept Class
May-11 Mabel Vargas CalWORKs CL
March-11 Jose Alarcon Admissions CL
February-11 Linda Amidon Academic Services CO
December-11 Roberto Delgado Maintenance CL
November-10 Tim Nakamura Campus Safety CM
October-10 Hope Davis Music TF
September-10 Jeff Deyo Physical Ed TF
       
2010 EMPLOYEE OF THE YEAR Omar Ramos
Month/Year Winner Div/Dept Class
May-10 Gordon Bailey Information Tech CO
April-10 Maintenance Dept. Maintenance N/A
March-10 Toni Pfister Exercise Science TF
February-10 Carol Lee Transfer Center NTF
January-10 Omar Ramos Information Tech CL
December-09 Dennis Abubo Maintenance CL
November-09 Joe Cornejo Water Treatment Retired
October-09 Ana Rojas Extended - EC CL
       
2009 EMPLOYEE OF THE YEAR BRUCE PAGE
Month/Year Winner Div/Dept Class
May-09 Jeff Cantwell Info Systems CM
April-09 Miriam Trejo Parking CL
March-09 Rosalind Summers Business Svcs CL
February-09 Bruce Page Humanities TF
September-08 Jessica Waddell Humanities CL
       
2008 EMPLOYEE OF THE YEAR TYSON AYE
Month/Year Winner Div/Dept Class
May-08 Krista Byrd Beh/Soc Sci TF
April-08 Sheila Dorsey-Freeman Human Resources CO
March-08 Al Meek Nursing TF
February-08 Lency Lucas CFCS CL
January-08 Jesse Ruelas Industrial Tech CL
December-07 John Abarca Reprographics CL
October-07 Tyson Aye Exercise Science TF
September-07 Grace Espinoza Financial Aid CL
       
2007 EMPLOYEE OF THE YEAR GARY RODGERS
Month/Year Winner Div/Dept Class
May-07 Bertha Ortega Financial Aid CL
April-07 Jack Williams Nursing TF
March-07 Nannette Everly Science, Math, Eng CL
February-07 Paula Saldana President’s CL
January-07 Gary Rodgers Academic Svcs A
December-06 Mary Ann Smith Learning Svcs CL
November-06 Gaylla Finnell Beh Soc Science TF
October-06 Rick Webster Maintenance CM
September-06 Sara Wheat Nursing CL
       
2006 EMPLOYEE OF THE YEAR ISABEL CONTRERAS
Month/Year Winner Div/Dept Class
May-07 Gail Parish Financial Aid CL
April-06 Salvador Gutierrez Maintenance CL
March-06 Val Rodgers Business TF
February-06 Raul Aragon Counseling NTF
January-06 Eldon Caldwell Info Systems CL
December-05 Isabel Contreras Admissions CL
November-05 Kathleen Lang Academic Svcs CO
October-05 Mary Lofgren Counseling NTF
September-05 Joe Serna Purchasing CL
       
2005 EMPLOYEE OF THE YEAR GENE HILL
Month/Year Winner Div/Dept Class
May-05 Saria Cardoza Student Affairs CL
April-05 Gene Hill Foundation O
March-05 Eric Jacobson Humanities TF
February-05 Leticia Petty Admissions CL
Dec./Jan.-05 Carlos Fletes Business Svcs CM
November-04 Gary Rodgers Beh Soc Science TF
October-04 Becky Green CFCS CM
June-04 Hugo Fregoso Maintenance CL
       
2004 EMPLOYEE OF THE YEAR ANGIE RUIZ
Month/Year Winner Div/Dept Class
May-04 Betty Kakiuchi Business Svcs CL
April-04 Beth Smith Student Svcs CO
February-04 Sherry Zobell Science, Math, Eng TF
Dec./Jan.-04 Rosie Lopez Upward Bound CL
October-03 Angie Ruiz Business TF
September-03 Jan Magno Financial Aid A
June-03 Connie Smith Cafeteria CL
       
2003 EMPLOYEE OF THE YEAR OLGA ARTECHI
Month/Year Winner Div/Dept Class
May-03 Lianna Zhao Science, Math, Eng TF
April-03 Mary Bell Business Svcs CL
March-03 Tina Ramsey English TF
Dec./Jan.-03 Dawn Chun President’s CO
November-02 Christy Meeks Foundation O
October-02 Rick Webster Maintenance CM
September-02 Linda Giurbino Nursing CL
August-02 Clifford Schneider Maintenance CL
July-02 Olga Artechi Counseling NTF
June-02 Ron Gage-Mosher Beh Soc Science TF
May-02 Maria Trejo Financial Aid CL
       

A=Administrator CL=Classified CM=Classified Manager CO=Confidential

O=Other NTF=Non Teaching Faculty TF= Teaching Faculty

All students, faculty, staff, and visitors are encouraged to nominate someone they feel has provided great customer service. Nomination forms are available online and by the black boxes located in the Administration Building, College Center, Counseling Center, Extended Campus Centers, Library, Nursing, and Student Affairs. Nominations remain valid for one year.

Nomination Form => http://www.imperial.edu/eotm

 

 

 

EMPLOYEE RECOGNITION FOR YEARS OF SERVICE

 

 

STAFF ORIENTATION

Staff orientation to kick-off the new academic year.

 

 

MEETING AGENDAS AND MINUTES

2011-2012

  • November 4, 2011 Agenda
  • October 21, 2011 Agenda Minutes
  • October 7, 2011 Agenda Minutes
  • September 30, 2011 Agenda Minutes
  • September 23, 2011 Agenda Minutes

2010-2011

  • April 15, 2011 Agenda Minutes
  • November 19, 2011 Agenda
  • October 22, 2010 Agenda
  • October 15, 2010 Agenda
  • October 1, 2010 Agenda
  • July 29, 2010 Agenda

2009-2010

2008-2009

 

KIND WORDS

Email from Mike McCormick

Letter from Valley Convalescent

Letter from Imperial Valley Food Bank

Email from Dr. Gould

 

 

 

 

Updated 06/27/11 Comments/Questions: patricia.robles@imperial.edu 

 





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