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STUDENT LEARNING OUTCOMES 2009-2010
Administrative Departmental Review for President’s Component
November 2009

The Administrative portion of the President’s Component includes: 
•	Communications and Marketing Department
•	Human Resource Department
•	Imperial Valley College Foundation
•	Information Services Department
•	Planning, Research, & Grants Office  
•	President’s Office 

Purpose of Administrative Departmental Review 
The purpose of systematic review and assessment is to make the department more responsive to the needs of students, employees, departments, divisions, and communities in the service area, increasing its indirect contribution to student mastery of the five college-wide student learning outcomes, and to provide information and guide decisions regarding resource allocation and policy direction. The purpose of the President’s Office departmental reviews is to provide effective, efficient, timely and cost effective services to students and college programs and to ensure planning processes are consistent, complete, and forward thinking. 

The process is designed to:
•	provide a rigorous examination of services and their outcomes  
•	engage departments in planning program improvements that are responsive to student, campus community, and external community needs  
•	provide information for resource allocation within departments and within the college.  
•	develop planning and budgeting processes that align with the mission, vision, and strategic direction of the college. 

Outcomes 
1.	Improve programs and services consistent with the College Mission and Master Plan and the five Student Learning Outcomes for Imperial Valley College. Though departments do not contribute directly to helping students learn, the services provided enable students and faculty to engage in teaching and learning, so the department’s contribution is crucial. 
2.	Determine department direction and goals for the period of the current strategic plan (2009 – 2013) and vision for the ten year plan through 2019  
3.	Foster cooperation among college departments 
4.	Encourage college wide participation in governance processes and policy recommendations to the Board of Trustees
5.	Develop information to assist in the allocation of resources  
6.	Increase responsiveness to student and community needs 
7.	Guide and plan the colleges response to workforce and social needs of the communities served by the Imperial Valley Community College District   
8.	Respond to state and federal mandates for accountability and sustainability 
9.	Inform the campus community and community at large of the plans and programs of the college

Process 
This self-study is conducted by the members and users of the department/office. The self study should address the way in which the departments/offices 

•	Contribute indirectly to a student’s ability to achieve the College Five Student Learning Outcomes  
•	Are effective in supporting, improving, and communicating the processes and services of the college  
•	Are cost effective, efficient while providing highest quality to the institution  

Data collected and analyzed will be both objective and subjective. Emerging trends and local, statewide, and universal data will be analyzed and used for improvement of services and educational programs. Programs will identify how office functions or activities indirectly address aspects of the five student learning outcomes. 

On a three-year rotation each department will conduct a self-study, review the data, discuss the findings and document the process and findings in a written report. This process will begin in October with a meeting of the department and the President. At this meeting the assessment process will be reviewed and direction as to the program review given to the department. 

The draft assessment process will outline the proposed data to be gathered, the issues to be covered and the planned format. The draft of the assessment process is due the end of November. The President will review the program review report and provide feedback to the department head. The final written report is due to the President March 31. 

A summary of the written report will be submitted to the Educational Master Plan Committee, Academic Senate, College Council, and Board of Trustees. It will include a prioritized list of unmet needs, supported by facts. 

Report Format 
The text of this report shall be 3 to 5 pages and must be reviewed and signed by the appropriate administrators. 

I. Background and Analysis 
Office Description 
Briefly describe the office functions, stating the mission, values, and goal of the office and their relationship to the College Mission.  Relationships 
Identify the other college components most closely related to the office functions. After meeting with the representatives of other college components describe the functional relationships with them. In writing this section, consider: 
•	overlap with other services  
•	possible inter-component collaboration  

Costs 
In this section, review department income and expenditures including the office expenditure. 

Student Success 
Describe how the office indirectly functions to assist students in achieving the Five Student Learning Outcomes. 

Results of Internal Review and data gathered through survey 
•	Describe the trends identified in the review, survey and external data review. 
•	Describe trends, issues, and challenges identified through your research of the data affecting operations and efficiency. 

II. Program Directions and Recommendations 
Describe what is needed for your department/office to address the challenges identified in the review. In formulating the department/office directions and recommendations, consider all aspects needed to institute these recommendations for the next 4 years. Describe how you will continue and refine ongoing functions as well as implement new directions. 

Schedule 
2010 	Information Services Department 
Planning, Research and Grants Office

2011 	Imperial Valley College Foundation 
Communications and Marketing Department

2012 	Human Resources 
President’s Office