Technical Support Training Videos
2011-2012

If you cannot view the online videos below, click here to
download the handout (step by step with instructions) on how to install the
Adobe Flash Player 10.1 version on your computer in order to view them online.

1.  New! -  How do I view my current leave balances in WebSTAR?

2.  New! -  How do I log into WebSTAR? 

3.  New! -  How do I import my classroom rosters from WebSTAR into Easy Grade Pro?

4.  New! -  How do I access my IVC e-mail account online? 

5.  New! -  How do I access the Help Desk?

6.  New! -  How do I access the IVC Help Desk to submit a work request?

7.  New! -  How do I change my current Windows/E-mail domain password online? 

8.  New! -  How do I access my faculty website account online? 

9.  New! -  How do I access my Website CMS account online?

10. New! - How do I run the Sophos Antivirus software on my PC to scan for viruses?

11. New! - How do I log into Banner? 

12. New! - How can I reserve equipment for my classes, meetings and special events?

13. How do I acccess the Spam Filter Barracuda Firewall?

14. How do I send a docutech request to Reprographics? 

15. New! - How do I save my Easy Grade Pro classroom website report? 

16. New! - How do I upload my EGP classroom website report to my facutly website? 

17. New! - How do I log into CurricUNET online?  

18. New! - How do I approve a course in CurriCUNET?

19. New! - SharePoint 2010 Online and Office 365